Have you heard of this -"Your call will be recorded for quality and coaching purposes." when you trying to reach any call center for assistance?
Nowadays, I could hear my own calls (they just had their system upgraded!) and hope that one day I could share them with you. I personally have no comments with the new system- as long as I did what I 'm supposed to do, then there is nothing much to be scared of! :)
Am I right?
